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Our Approach to Program Management to enable your transformation journey for 103Ki

Page 1 of 2
The Working Approach
HR Vision
To become a Learning Organization
Pillars & Objectives
PILLAR 01
Organisation Effectiveness & Role Clarity
Right roles, lean structure, simpler ways of working
PILLAR 02
Capability Building & Development
Build skills and ready leaders at every level
PILLAR 03
Workforce Readiness & Execution
Right people, right place, right time
PILLAR 04
Performance Management
Clear goals, fair reviews, fair growth
How We Will Work Together — The PDCA Cycle
P

Plan

Decide direction and design
Direction and design are agreed before any rollout begins.
  • Build the design together — goals, scope, sequence
  • Bring outside views and benchmarks for reference
  • Help decide what to do first, what can wait
Mode: Solution Design
D

Do

Carry out the work, side by side
The team leads the work. The PMO and cadence keep the rollout on track and the people in control.
  • Run the implementation PMO — cadence, tracking, reporting
  • Provide templates, formats and step-by-step guides
  • Sit with the team for design and problem-solving sessions
  • Bring benchmarks and outside views when needed
  • Stay available for advice across all the work streams
Mode: Implementation Support
C

Check

Review, find what to fix
We pause at key points to see what is working, what is not, and where to adjust.
  • Independent design review at agreed checkpoints
  • Quality checks before each major rollout
  • Review meetings with the steering committee
  • Honest feedback — what is on track, what needs attention
Mode: Design Review & Advisory (only where needed)
A

Act

Standardise, improve, embed
Each round of learning becomes the new standard. The next item then enters the cycle.
  • Help standardise the new way of working
  • Build the next cycle of improvement into the plan
  • Hand over to internal owners step by step
  • Capture learnings so the organisation can repeat the cycle on its own
Mode: Implementation Support & Handover
PDCA P D C A Same colours appear on Page 2 against each element to show where in the cycle the work sits.

The Journey, Element by Element — PDCA Across the Year

Page 2 of 2
What We Will Do, Quarter by Quarter
HR Vision
To become a Learning Organization
PDCA
PPlan
DDo
CCheck
AAct
↻ continuous cycle
Pillar  /  Element
Q1
Apr – Jun '26
Q2
Jul – Sep '26
Q3
Oct – Dec '26
Q4
Jan – Mar '27
PILLAR 01
Organisation Effectiveness & Role Clarity
Job Inventory — Role Design & Changes
Sales
Manufacturing
Corp Functions
Standardise
Organisation Efficiency Improvement
Sales
Manufacturing
Corp Functions
Embed
Pulse Survey + Action Planning
Design
Round 1
Round 2
Round 3 + Embed
Digitalisation of HR&A Processes
1 process
1 process
1 process
Review
2 + Handover
PILLAR 02
Capability Building & Development
Succession Planning & Talent Review
Phase 1
Phase 2
Phase 3 review
Yearly cycle
Customised Development Journey for Pool 1, 2, 3
Phase 1
Phase 2
Phase 3
Review
Role-Based Transition Programs
Design
Roll out
Embed
Female Supervisors Programme (Manufacturing)
Design
Roll out
Embed
CoE — Role-to-Skill Mapping Framework
Sales
Manufacturing
Corp Functions
Embed CoE
TQM Training
748 / quarter
748 / quarter
Review
748 + Embed
Digital Training (DPH & above)
25% coverage
50% coverage
Check
100% coverage
Culture Building Interventions
3 interventions
3 interventions
3 interventions
Pulse check
3 + Embed
Managerial Capability — Developmental Dialogue
Design
Roll out
Manager review
Embed
PILLAR 03
Workforce Readiness & Execution
Campus Strategy
Design
Roll out
Review
Standardise
Manpower Planning Framework
Framework
Roll out
Review
FY27 + Handover
PILLAR 04
Performance Management
Goal Setting Framework
Design
Roll out
Manager check
Standardise
Mid-Year Review Process Redesign
Design
Roll out
Review
Embed
Rating Calculation — Review & Redesign
Review
Redesign
Pilot
Embed
Functional Skills — Linkage to Growth
Design
Roll out
Embed
Career Progression — De-linking DAC
Design
Roll out
Embed